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Since I never seem to get around to sending out Christmas cards or letters, I decided to blog a bit to keep my fans updated. :-)

Thursday, February 10, 2011


While I don't like it when my car is having troubles, I am so glad I can take it over to EP Auto and have them cure whatever ails it. My car has been having occasional trouble starting over the last few months. I took it to EP Auto in December, but they were unable to determine the problem. Amazingly, they did not charge me for the time they took to check it out!

Today, the problem finally manifested itself to the point that it could be properly diagnosed when the "charging system problem" indicator light came on. Luckily, it happened as I was backing out of the driveway, so I went straight to EP Auto. Within 90 minutes they called to let me know the problem (bad alternator) and to say that they could fix it today.

At 3:30, they called again to say the alternator was done, but that the "check engine" light had come on. They tracked that to a sensor right by the alternator and though they didn't think they had done anything to disturb it, they said they would replace it for free. How's that for awesome service?

I also took my last car to them when it needed maintenance, and over the years I have never felt like they were trying to sell me something extra or perform service that wasn't needed. If you are in my area, I highly recommend EP Auto. They are at the corner of 800 W and 400 N in Orem, and their phone number is 801-221-9477. For regular maintenance issues, call ahead for an appointment because they are usually booked out a few days in advance.

1 comment:

  1. Ironically, this is the exact information I needed! Thanks for the recommendation!